Everything handled, captured and organised, so you're always one step ahead. From the first ring to the final follow-up, Vetsy gives your team the advantage to respond faster, work smarter and turn more conversations into opportunities.
As the phone rings, a smart caller pop-up shows patient details, appointment information, and past interactions, with one-click access to full records.
Patient details appear instantly as the phone rings, so your team always know who's calling.
Open the full patient record in a single click, without interrupting your flow.
See past interactions & appointment details, so conversations continue naturally.
Vetsy syncs with your existing PMS, keeping everything connected without double entry.
Every conversation is recorded, transcribed, understood and analysed as it happens, with key points and patient sentiment identified automatically.
Every conversation is captured in full, securely as it happens.
Calls are transcribed in real time, keeping an accurate written record automatically.
Key points are identified and saved as structured notes. No need to take notes manually.
Summaries, notes, and next steps are created instantly and added directly to your patient files in your PMS, making follow-ups clear.
Every call produces a clear summary with actions clearly identified.
Patient files are updated instantly, keeping your team accurate and up to date.
The complete call is stored and available to review at any time.
Key points are analysed to highlight patient sentiment & measure agent performance.
Find any detail from any call instantly with key points & follow-ups clearly identified.
Every missed call is logged and flagged, so nothing is left behind.
Vetsy gives your practice a clear, real-time view of call performance, from inquiries and bookings to missed opportunities, conversion rates and revenue. With AI analytics, leaderboards and coaching dashboards, you can spot the trends, compare teams and improve how calls are handled.
Discover how veterinary practices are using Vetsy to work faster, reduce admin and improve patient care. From clearer call visibility to stronger team performance, Vetsy helps practices save time, book more appointments, and spot missed opportunities before they are lost. With better reporting and smoother workflows, your team can make smarter decisions, support patients more effectively, and create more opportunities for business growth.
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With Vetsy AI Receptionist, calls are answered, inquiries are captured and payments are taken. So opportunities keep moving, even when your team is busy, unavailable, or out of hours.
Vetsy give your veterinary practice the advantage by helping your team respond faster, follow up smarter and see exactly where opportunities are being won or missed. From automatic notes and call summaries to caller insights and performance dashboards. Vetsy turns your call activity into clear actions that drive better results.
Turn more patient calls into booked appointment. Vetsy helps your practice spot missed opportunities, understand what drives successful bookings, and improve how your team handles every conversation. From new patient inquiries to treatment follow-ups, you get the insight needed to improve performance and support growth.
Vetsy is set up to fit your practice, your team and your existing PMS. With a smooth integration process, simple onboarding and minimal disruption, your team can start saving time, improving follow-up and getting more value from every call quickly.
We take care of everything from your configuration & PMS integration to number porting. No technical work on your part.
Once configured & tested, Vetsy is live in a matter of days. Your team's calls start flowing through everything as they happen.
Results start appearing immediately, with more opportunities spotted as Vetsy learns. Insights improve with every conversation.