Everything you need to know about Vetsy

Getting Started

How quickly can a veterinary practice agency get started with Vetsy?

Most veterinary practices are up and running within days. Vetsy is configured around your workflows, PMS and call handling, so there’s no disruption to how your practice operates.

Does Vetsy work for multi-site veterinary practices?

AI Phone System

What is an AI Phone System for veterinary practices?

Vetsy is a complete phone system that captures, organises and provides insight into every call, before, during and after it happens.

How is Vetsy different from a standard phone system (VoIP)?
Can I review and search past calls?
Will Vetsy work with my PMS?
How does sentiment analysis work?

AI Receptionist

How does the AI Receptionist work for veterinary practices?

Vetsy answers calls, handles inquiries, books appointments, takes payments and captures information in real time, following your practice’s processes.

Can the AI handle inquiries and patient calls?
Does the AI sound like a real person?
Can the AI book appointments directly?
What happens if the AI can’t handle a query?
Does the AI Receptionist take payments?

General

How much does Vetsy cost for a veterinary practice?

Pricing is tailored to your practice based on call volume, number of users, integrations and which products you choose. During your demo, we’ll walk through your setup and provide a bespoke quote after the session.

Will Vetsy replace my team?
Is my data secure with Vetsy?