The smartest AI phone system for veterinary practices

Integrates with

Two Products. One Platform.

The phone system that runs and reports your calls, and the AI that answers and handles them. Choose the AI Phone System, the AI Receptionist, or bring both together as one complete Vetsy platform.

AI Phone System

Vetsy AI Phone System integrates with your PMS to show caller context, automate call notes, and turn every conversation into actionable insights.

AI Receptionist

Vetsy AI Receptionist answers calls naturally, handles inquiries, books appointments, and takes payments, so no opportunity is ever missed.

John Smith
Hi, I’m looking to book a check-up appointment for my dog Lola.
Linx AI
Linx AI
Hi Beth, ok we have availability this week on Thursday at 3pm or Friday at 11:15am.

Everything your practice needs,
built into every call.

Vetsy combines an AI Phone System and AI Receptionist into one seamless platform — capturing insight, handling calls, and keeping your PMS up to date automatically.

*Some practices choose one product. Some practices choose both. Vetsy is built around the way you work.

Linx dashboard

The system behind every call.

Vetsy integrates seamlessly with your PMS to reduce admin, improve productivity, and give your team complete clarity across every call. See who’s calling before you answer and access their record in one click. It automatically transcribes conversations, giving summaries, notes, smart tagging and next steps. With intelligence dashboards, sentiment analysis and agent scoring, Vetsy turns every conversation into insight that helps your practice capture more inquiries and improve performance.

Issy
Hi I’m calling to see if you’ve got any emergency appointment for my cat Jupiter. She’s hurt her leg and is in a lot of pain.
Linx AI
Vetsy AI
Hi Issy, oh I’m sorry to hear that. We have two emergency appointments left today. One at 10am and one at 4pm. Does either of those work for you?
Issy
Thank you. Yes 4pm works perfectly for me.
Linx AI
Vetsy AI
Great. I’ll book you in now with Dr Vincent today at 4pm.

The advantage before, during & after every conversation.

Context before you answer. Conversations captured and understood in real time. Everything in your PMS, nothing missed or forgotten.

Smart Caller Pop-UpOne Click File AccessNotes Synced Directly to PMS
Automatic Note TakingRecording & Full TranscriptionAI Call Summaries
Sentiment AnalysisAgent ScoringIntelligence Dashboards
CoachingReportingMissed Call Tracking

AI Receptionist: designed to perform like your best team member.

Answering calls, handling inquiries, taking payments and booking appointments naturally and accurately, while keeping every conversation human, helpful and on-brand.

This is what your callers hear:

NaomiNew patient inquiry
AndrewEmergency veterinary appointment
AnnaGeneral inquiry

Conversations that flow naturally

No scripts. No awkward pauses. Just natural, confident conversations that feel like speaking to a member of your team.

Always Answers 24/7Takes PaymentsSentiment AnalysisSpeaks Like Your PracticeIntegrates With Your PMSIntelligence DashboardBooks AppointmentsReportingHandles FAQsNotes Synced Directly to PMS

Works with your existing systems

Vetsy seamlessly integrates with your PMS & tools, keeping everything connected & up to date. No disruption. No double entry.

Trusted By Veterinary Practices Across The UK

The impact of Vetsy AI receptionist

Vetsy combines an AI Phone System and Al Receptionist into one seamless platform - capturing insight, handling calls, and keeping your PMS up to date automatically.

Your advantage on every call

Capture every inquiry, key details and next steps automatically, so your team spend less time on admin and more time turning opportunities into revenue.

Vetsy helps you spot missed opportunities, track booking outcomes and convert more inquiries into booked appointments.

Vetsy flags the inquiry, callbacks and follow-ups your team need to act on, helping your practice respond faster and recover more booking opportunities.

See how every team member handles calls, with coaching dashboards and agent scoring that helps improve quality, consistency and results.

Vetsy handles call notes, summaries and next steps automatically. Giving your team more time to focus on patient care and less time on admin.

Patient details appear instantly before each call, so your team can answer with full context and deliver more personal patient care.

Answer rate100%
Increase in bookings+35%
Response time1s
Hours available24/7
Linx AI

Don't just take our word for it.
See what it actually does.

See how Vetsy works across your practice, from first call to final outcome.