Meet vetsy - The smartest AI phone system for vet practices

Vetsy logo

The smartest AI phone system for vet practices

Welcome every call with confidence. Instantly see important pet & owner details, while AI takes care of notes, insights, & follow-ups. Vetsy allows your team to focus on what truly matters: providing exceptional patient care.

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Built Just For Vet Practices

Vetsy is designed for the reality of busy vet practices - where missing a call might mean missing a patient.

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See pet info before you pick up

Instantly view pet’s name, breed, balance & last visit when the phone rings.

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Open patient file in 1 click

No more tab switching - jump straight to the patient record in your PMS.

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Voicemail alerts you can't miss

Get instant alerts for missed calls, with smart tags to help you priorities.

AI Tools That Power Patient Care

Vetsy is designed for the reality of busy vet practices - where missing a call might mean missing a patient.

Smart Caller Pop-Up

See pet, owner, balance, & upcoming appointment as the phone rings.

1-Click File Access

Open the patient’s full record directly from the pop-up.

AI Call Summaries

Every call is transcribed, summarised & logged—no manual notes.

Missed Call Tracker

Auto-tags voicemails & missed calls so you never drop the ball.

AI Sentiment & Tagging

Analyses mood, urgency & intent. 
Adds smart follow-up tags in realtime.

Intelligent Dashboard

See call outcomes (in or out):New vs existing clientsEnquiries per treatmentAppointments bookedLead sources & so much more

See call outcomes (in or out):

  • New vs existing clients
  • Enquiries per treatment
  • Appointments booked
  • Lead sources & so much more
  • New vs existing clients
  • Enquiries per treatment
  • Appointments booked
  • Lead sources & so much more
Feature
Smart Caller Pop-Up
See who's calling, their balance, & upcoming appointment as the phone rings.
Call pop up
Feature
1-Click Files Access
Open the patient's full record directly from the pop-up.
File sync
Feature
AI Call Summariser & Transcription
Every call is transcribed, summarised & logged - no manual notes needed.
AI Call summary and transcript
Feature
Notes Synced Directly Into Callers Files
Seamless record management with automatic notes added.
Notes to CRM
Feature
Missed Call & Voicemail Tracker
Auto-tag voicemails & missed calls so you never drop the ball.
Missed calls
Feature
AI Sentiment & Intent Analysis
Analyses mood, urgency & intent. Add smart follow-up tags in real-time.
Sentiment analysis
Feature
Intelligent Dashboard
See call outcomes (in or out):
  • New vs existing clients
  • Enquiries per treatment
  • Appointments booked
  • Lead sources & so much more
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Feature
Key Word Search
Search & locate key words mentioned in calls.
Key word search
Feature

Smart Caller Pop-Up

See who's calling, their balance, & upcoming appointment as the phone rings.

Call pop up
Feature

1-Click Files Access

Open the patient's full record directly from the pop-up.

File sync
Feature

AI Call Summariser & Transcription

Every call is transcribed, summarised & logged - no manual notes needed.

Call Summary screen
Feature

Intelligent Dashboard

See call outcomes (in or out):

  • New vs existing patients
  • Enquiries per treatment
  • Appointments booked
  • Lead sources & so much more
Dashboard screen
Feature

Notes Synced Directly Into Caller Files

Seamless record management with automatic notes added.

Notes Synced to files screen
Feature

AI Sentiment & Intent Analysis

Analyses mood, urgency & intent. Add smart follow-up tags in real-time.

AI Sentiment & Intent Screen
Feature

Missed Call & Voicemail Tracker

Auto-tag voicemails & missed calls so you never drop the ball.

Missed Call & Voicemail Tracker
Feature

Key Word Search

Search & locate key words mentioned in calls.

Key word search

AI Tools That Power Patient Care

Vetsy is designed for the reality of busy vet practices - where missing a call might mean missing a patient.

Smart Caller Pop-Up

See pet, owner, balance, & upcoming appointment as the phone rings.

AI Call Summaries

Every call (in or out) is transcribed, summarised & logged—no manual notes.

AI Sentiment & Tagging

Analyses mood, urgency & intent. 
Adds smart follow-up tags in realtime.

1-click File Access

Open the patient’s full record directly from the pop-up.

Missed Call Tracker

Auto-tags voicemails & missed calls so you never drop the ball.

Intelligent Dashboard

See call outcomes (in or out):

  • New vs existing clients
  • Enquiries per treatment
  • Appointments booked
  • Lead sources & so much more
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Why Vets Choose Vetsy Over Traditional Phone Systems

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Traditional Phones

Vetsy for Vets

Pet name + breed on screen

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1-click CRM file access

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AI-written call summaries

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Sentiment & urgency tagging

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Missed call tracking

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Vet-specific dashboards

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Vetsy

Other Providers

AI Call Summary

Auto Summary of Every Call
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Manual Note-Taking Required
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Summary in Patient Record

AI Summary Added to PMS
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No PMS Integration
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Full Call Transcription

Every Call Transcribed Automatically
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No Transcription Feature
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Patient Info Pop-Up

Patient Details Appear on Call
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No Caller Info Pop-Up
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Sentiment Analysis

Rates Caller Mood Automatically
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No Mood Tracking
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Agent Skill Scoring

Rates Key Call Skills 1–10
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No Performance Insights
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AI Voicemail

Voicemails Transcribed and Emailed
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Standard Audio Voicemail Only
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Missed Call Tracking

Flags and Tracks Missed Inquiries
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Missed Calls Often Overlooked
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Smart Coaching Insights

AI Suggests Ways to Improve
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No Coaching Support
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Call Recording

All Calls Recorded Securely
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All Calls Recorded Securely
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No Setup Fees - No Tech Headaches

We install it, connect it to your existing systems (like Provet or Ascend), & train your team. It's easy, even for non-tech users.

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Plug & Play Setup

Fully managed install—no downtime.

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UK-Based Support

Friendly help from people who know vet clinics.

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 Free Demo, No Risk

Try it out, no commitment needed.

Trusted By Vet Practices Across The UK

Yellow Star

Average Rating: 4.9/5

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4.85

"Vetsy has revolutionised our workflow. Tasks that used to take hours are now done in minutes. We can focus on our patients, & the results.

Emily Hart

Dr. Emily Hart

Senior Veterinary Surgeon, GreenPaw Animal Health Clinic

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4.8

"The insights from Vetsy have reshaped our strategy. We can easily convert data into actionable results. Our decision-making is now quicker.

Liam Chen

Liam Chen

Chief Strategy Officer, Future Solutions

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4.9

"Vetsy’s Smart Caller Pop-up & 1-Click File Access feel like adding an extra nurse to our front desk. Charts open instantly, & we start each call already prepared.

Maya al Farsi

Dr. Maya Al-Farsi

Medical Director, Creekside Veterinary Hospital

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4.9

"With Vetsy’s Missed Call Tracker, we don’t lose clients in voicemail anymore. The real-time sentiment & urgency tags help us prioritise the right callbacks fast.

Jordan Patel

Jordan Patel

Practice Manager, Meadow Lane Vet Clinic

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4.95

In emergency medicine, minutes matter. Vetsy’s AI Call Summaries give our clinicians the key details before they pick up the chart. No more chasing handwritten notes.

Sarah O'Connell

Sarah O’Connell

Client Care Lead, Northshore Animal ER & Specialty

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5

"I’m a mobile vet, & Vetsy keeps me organised between house calls. It logs conversations, schedules follow-ups, & brings up the patient record the moment the phone rings.

Emily Tan

Emily Tan

Mobile Veterinarian, Tailwind Vets Mobile

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5

"We migrated from a legacy phone system in days. Vetsy integrates cleanly with our PMS, & the audit trail from call to clinical note has tightened our data security.

Omar Haddad

Omar Haddad

IT Manager, CityPaws Veterinary Network

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4.9

"Our reception team finally has breathing room. Vetsy answers routine queries, summarises longer calls, & highlights action items. Our hold times are way down.

Chloe Martin

Chloe Martin

Head Receptionist, Purr & Paw Wellness Center

Powering the world's best vet practices
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Let Us Show You What Vetsy Can Do

Book your free demo & see how Vetsy fits your practice in just 15 minutes.

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The smartest AI phone system designed specifically for veterinary practices.

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